Delete Your Account

Crochet Lab, by Bak Labs · Effective November 4, 2026

Crochet Lab lets you delete your account and its associated data directly inside the app, at any time. Deletion is immediate and cannot be undone.

How to delete your account in the app

Open Crochet Lab.
Tap the settings icon (the gear) in the top-right corner of the main screen.
Scroll to the bottom and tap Delete account.
Read the warning, check the box to confirm you understand any unused balance will be lost, and type the word delete to confirm.
Tap Delete my account. Your account and data are erased right away.

Any unused prepaid balance is permanently forfeited when you delete your account. If you have credits you'd like to use, do so before deleting.

What gets deleted

Your account — the anonymous account identifier and any linked Apple or Google sign-in are removed from our authentication system.
Your balance and purchase ledger — your prepaid balance and transaction history are permanently erased from our servers.
Your creations — all saved creations, patterns and preview images on the device are deleted from that device.
Your feedback — anything you sent with Send feedback, including any pattern and picture that came with it, is deleted from our servers.
Your community submissions — any creations you submitted are deleted from our servers, and if one was featured in the app, it is removed from Community Creations.

What is not affected

Cloud backups you made yourself. If you enabled optional iCloud or Google Drive backup, those copies live in your own cloud account. Delete them from that service (iCloud or Google Drive) if you want them removed.
Completed purchase records held by Google Play or the Apple App Store. Records of past transactions retained by Google or Apple, or required for tax/accounting purposes, are outside our control and are governed by their policies.

Prefer us to do it for you?

If you can't access the app, you can request account and data deletion by email. Write to support@baklabs.dev from the email associated with your account (or describe your account so we can locate it), and we'll delete your account and server-side data. We aim to complete requests within 30 days.

Data retention

Once deleted, your balance, transaction ledger, and account identifier are removed and are not recoverable. We do not retain a backup of deleted account data beyond the time needed to complete the deletion.

Contact

Questions about deleting your account: support@baklabs.dev